Privacy policy

Last updated: January 23, 2026

Dr. Helga Nagy operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Dr. Helga Nagy is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and the Hungarian Act CXII of 2011 on the Right of Informational Self-Determination and on Freedom of Information.

1. Data Controller

For the purpose of applicable data protection laws, the Data Controller of your personal information is:

Dr. Helga Nagy
2092 Budakeszi
Széchenyi utca 130a
Hungary
Email: info@helganagy.com

2. Personal Information We Collect

We collect the following categories of personal information to fulfill your order and improve our services:

  • Contact details: Name, billing address, shipping address, phone number, and email address.

  • Order information: Items purchased, order history, and preferences.

  • Device information: IP address, browser type, and cookie data (automatically collected).

  • Financial information: Payment information is processed securely by our third-party payment processors (e.g., Shopify Payments, PayPal, Stripe). We do not store your full credit card information or bank account details on our servers. We only receive confirmation of payment and transaction details necessary to fulfill your order.

3. How We Use Your Personal Information

We use your personal information for the following legal bases:

  • Contractual Necessity: To process your payment, fulfill your order, and arrange for shipping.

  • Legal Obligation: To comply with tax and accounting laws (e.g., issuing invoices).

  • Legitimate Interest: To improve our website, prevent fraud, and answer customer inquiries.

  • Consent: To send marketing emails (only if you have explicitly subscribed). You may withdraw your consent at any time.

4. How We Disclose Personal Information (Data Processors)

We do not sell your personal data. We only share your information with trusted third parties ("Data Processors") necessary to operate our business and fulfill your orders:

  • Shopify Inc.: Our e-commerce platform provider (Hosting & Backend).

  • The Printspace (creativehub): For Fine Art Print orders only. If you purchase a print, we transfer your name, shipping address, and order details to our printing partner (The Printspace, London/Germany) strictly for the purpose of manufacturing and delivering your order.

  • Shipping Carriers: FedEx, DHL, UPS, and Royal Mail to deliver your package.

  • Payment Gateways: To securely process your payment.

  • Legal Authorities: If required by law (e.g., tax authorities).

5. Hosting Provider Information

In accordance with Hungarian regulations, we disclose our hosting provider details:
Name: Shopify Inc.
Address: 151 O'Connor Street, Ground Floor, Ottawa, Ontario K2P 2L8, Canada
Email: support@shopify.com
Website: www.shopify.com

6. International Data Transfers

Please note that we may transfer, store, and process your personal information outside the country you live in.

  • Transfers to Shopify: Data may be processed in Canada (recognized as offering adequate protection by the EU) and the USA.

  • Transfers to The Printspace (UK): The UK is recognized by the European Commission as providing an adequate level of data protection.
    We rely on recognized transfer mechanisms, such as Adequacy Decisions and Standard Contractual Clauses, to ensure your data remains protected.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements (e.g., keeping invoices for tax audits).

8. Your Rights (GDPR)

If you reside in the European Economic Area (EEA), you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request correction of inaccurate data.

  • Right to Erasure ("Right to be forgotten"): Request deletion of your data (unless we are legally required to keep it, e.g., for tax purposes).

  • Right to Restriction: Request to restrict processing of your data.

  • Right to Portability: Receive your data in a structured format.

To exercise these rights, please contact us at info@helganagy.com.

9. Complaints

If you have concerns about how we process your personal information, please contact us first. If you are not satisfied with our response, you have the right to lodge a complaint with the supervisory authority.

In Hungary, the supervisory authority is:
Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH)

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website.